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Jason M
Dissapointed

I recently took my car in for a service after the engine warning light came on. I even mentioned to the team that it could be an issue with the glow plugs. They assured me everything was fine and said the only problem was a worn belt, which they quoted at a price I felt was on the high side.

Wanting to be sure, I took the car to another mechanic for a second opinion. They ran a proper diagnostic test and, sure enough, confirmed that the glow plugs needed replacing, exactly what I thought was wrong from the start.

A bit disappointing that no thorough checks were done the first time, especially when I had already pointed out my concerns. I wont be taking it here from now on, they seem to ignore the big issue and replace it with an easier to fix issue.

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Date of experience: Apr 21, 2025

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Business Details

  • Mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

    Whether you need car servicing, new tyres or puncture repairs, car batteries, or roadworthy inspections, our expert technicians have got you covered.

    With over 270 stores Australia-wide, Mycar Tyre & Auto is a one-stop shop for everything auto.

    Quality Workmanship: We offer a Lifetime guarantee on all work performed at Mycar.

    New Parts: We offer a 24,000 km or 24-month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

    Lifetime Tread: At mycar, we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

    Batteries: Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.

  • Email
    careteam@mycar.com.au
  • Phone
    +61 13 13 28

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